Guest Services

About Us

For your convenience, visit our Guest Service Desk situated on the Lower Level by the main elevator for assistance with all your shopping needs and questions. Guest Services staff are available on site to provide customer service assistance with parcels, directions, as well as advising customers on upcoming events, promotions and job opportunities. In addition to that BCC Gift Cards are available for purchase at Guest Services.

  • Service Offerings

    1. Tourist & General Information
    2. Centre Events
    3. Store Promotions
    4. FashioniCITY Loyalty Program Memberships
    5. Wheelchair & Walkers Rentals
    6. Bramalea City Centre Gift Cards
    7. Gift Wrapping
    8. Store Employment Listing
    9. Lost and Found
  • Babies at BCC

    Baby Changing Stations

    For your little one's comfort and your convenience, we have change tables in ALL washrooms.

    Nurse in Comfort

    Nursing rooms, equipped with a nursing chair and change area, are located in the main/lower level in the corridor by La Senza and the corridor on the main/lower level by West 49. For mothers and children only.

    Parenting Washrooms

    Parenting Washrooms are located in the South Food Court, in the hallway by La Senza on the main/lower and the corridor by West 49 on the main/lower level, on the upper level by Tuxedo Royale and on the upper level in the corridor by Le Chateau.

  • Gift Wrapping

    All wrapped up and ready to give for $2.00 to $15.00 depending on the size. Gift boxes are also available for $1.00 to $3.00.

  • Contact

    We are here to assist you:

    Please contact a Bramalea City Centre Representative by phone 905-793-9417 or email at